A 'must attend' event

Register online now: www.nadatour.com.au

That's a wrap!

The bottom line on expense management

When it comes to managing expenses, Moore Stevens partner, Brett Fowler delivered some great advice on ‘How to Reduce your Operating Costs and Improve your Bottom Line’ in the first of four Manheim Management Workshops held on Friday morning of the Convention. Here’s his presentation:

A magic lunch

The Pentana team at the Trade Village Luncheon.

For the last 25 years, Pentana Solutions (previously known as Reynolds & Reynolds) has been a sponsor of the AADA National Dealer Convention. And once again the Trade Village showcased over 40 exhibits covering an extensive range of allied products and services - all designed to boost dealer's profit margins. Thanks Pentana.

And the winner is...

Rod McGeoch wraps-up the 2012 AADA Convention.

In addition to leading the winning bid for the 2000 Olympic Games, Rod McGeoch has been described as an ‘exceptional public speaker’. Well after seeing his closing keynote “Thriving in a Competitive Environment” on the final day of the Convention, that description was absolutely spot on. I could think of other superlatives to describe his keynote, but I’m sure I wouldn’t do it justice, so I've saved his entire presentation which you can hear by clicking this link – and believe me, it’s awesome. http://enews.ebusinessmedia.com.au/client/aada/2012/audio/Rod_mcgeoch.mp3

Turning touchpoints into profitpoints

The Deloitte Panel comprising five members of Deloitte Consulting is consistently rated one of the most popular sessions at the Convention, and this year was no exception with a discussion that focused on 'Dealership Profit Opportunities in Existing Customer Touchpoints'. By improving existing customer relationships dealerships can increase their marketshare, sales and customer loyalty. Dealers were asked to participate in a Q&A where their questions were passed on to some of the industry's most exprienced practioners.

Digital marketing made easy

If traditional marketing isn't working for you, why not implement some of Nic Chamberlain's timely and practical ideas on how to grow your business using effective social media, email marketing and digital media strategies.

What don't you know about your dealer franchise agreement?

Representing M+K Lawyers, James Sturgess and Paul Kirton combine their knowledge to put 'Dealer Franchise Agreements Under the Microscope' providing valuable insights into the rights and obligations of all parties involved in running a dealership.

How to fix your 'fixed ops'

Jim Bernardi.

He's renowned as "The Consumate Fixed Operations expert " and here's Jim Berbardi's second presentation of the day "The Up Sell Opportunity" delivered at the Surfers Paradise Marriot Resort & Spa on Thursday 6 September.

Doctor takes the cake at lunch



Salefest Advertising MD Patrick Tessier and Dr. John Hewson.



Here’s how Ian Leslie, a founding journalist on 60 Minutes, three time Logie and Walkley Award winner introduced Dr. John Hewson at the AADA Glass’s Luncheon:

“John Hewson is an eminent Australian, a man we turn to on matters of the national economy. Graduate of Economics, Sydney Uni. Two Masters Degrees and a Doctorate in Economics, John Hopkins University, Baltimore. Banker, businessman and journalist.

He’s worked for Treasury, the RBA, writes for BRW.

Chiefs of staff and advisor to the Prime Minister and Treasury in the Fraser Government.

Up to that point, the Australian electorate didn’t know much about him – we quickly would.

Shadow Finance Minister and Shadow Treasurer, he challenged Paul Keating to debate him on the economy.

In just three years in Federal Parliament the boy from Kogarah High was elected leader of the Liberal Party.

He made ground on the Hawke Government in opinion polls as the Australian economy struggled.

Hawke went, Keating became Prime Minister and the fight was on...banker to the rich versus defender of the working class.

Hewson launched “Fight Back” – a radical economic policy package. At its centre, a goods and consumption tax, the GST.

To the left side of politics, shifting the direct tax burden from the wealthy to indirect taxation of consumers.

That assault forced John Hewson into a partial back down. He agreed not to levy the GST on food.

The polls still supported a Coalition victory. 10 days before polling day, and the moment the commentators say John Hewson lost the election.

The birthday cake interview and a simple question that exposed the complications of his economic package....

In his 40 years analysing and forecasting economies, in which time his predictions have been generally bang on, he tells me he finds the current situation the most difficult to predict.

So what’s ahead for us for the next 10 years, and what impact might it have on the retail vehicle sector...”

Dr. John Hewson's entire presentation, click the link:

http://client.ebusinessmedia.com.au/aada/2012/JohnHewsonAADA2012.mp3

 

The secrets to building a winning sales team revealed

If you missed Tom Stuker's dynamic presentation titled "Building a winning sales team" at this year's AADA Convention, check it out here.

Cam's our man

See Cam William's insightful (and often entertaining) reports from the AADA Trade Village by clicking the links below.

http://youtu.be/hGNbzTw4fEU

http://youtu.be/2Cz4ajLvpns

http://youtu.be/XG6IGRtBMSU

http://youtu.be/jM4Nvqwh0Zs

Why me?

Daren Carr - Australia's premier Ventriloquist, having a bit of fun with Luke Baker, Fuchs Lubricants Business Development Manager at this morning's Fuchs (as in chooks not ducks) Lubricants Breakfast.

Kids Alive campaign keeps on truckin'

L-R: Richard Dudley, CEO AMIF, Laurie Lawrence, Greg Lewis, GM MotorOne and Patrick Tessier, MD Salefest Advertising.

A donation from the AADA for the purchase of a new truck for Laurie Lawrence's Kids Alive children's swimming safety program to replace the existing truck, which along with Laurie has been responsible for saving hundreds of Aussie kids from drowning in the last 10 years.

Rooting the Emu

I asked everyone in the Marriott Boardroom to give me one word they felt described Laurie Lawrence's awesome presentation at this morning's MotorOne breakfast and it was unanimous: INSPIRING!

If you have never heard of this bloke he is a famous Aussie swim coach, in-demand motivational speaker, multi-award winner and all-round larrikin.

And if you ever get the chance to see him in action, you'd be out of your tree to miss it.

Here are a few photos from Laurie’s presentation and I'll upload an audio file that will give you an idea of just how touching and moving his presentation was, as well as explaining why I used the headline “Rooting the Emu”. For more on "It takes attitude to be the best" go to: www.laurielawrence.com.au

And here's the audio file, enjoy: http://client.ebusinessmedia.com.au/aada/2012/LaurieLawerenceAADA2012.mp3

Lie to me

"The Human Lie Detector" under the spotlight.

For every one lie a person tells you, they have to invent another two or three to protect themselves from the first one, that's according to Steve Van Aperan, the first Victorian Police Officer to graduate from Western Oregon University USA as a Certified polygraph examiner in 1966. It was just one of the tips he gave to an enthusiastic audience over lunch at the convention. You can hear his entire presentation here: http://client.ebusinessmedia.com.au/aada/2012/SteveVanAperenAADA2012.mp3

Is she lying or telling the truth? 

Why high touch trumps high tech

Bob Graziano, CEO Ford Australia.

FCAI President and Ford Australia CEO Bob Graziano delivers the opening keynote address at this year's AADA National Dealer Convention. You can hear his presentation here: http://client.ebusinessmedia.com.au/aada/2012/BobGrazianoAADA2012.mp3